Core capabilities
What we build for you
Each card is one real system we can assemble for this department.
Follow-up
Automated follow-ups
Open leads get followed up automatically, with the right timing and message.
Broadcast
Segmented broadcasts
Send promos to the right customer groups, not a blind blast.
Quotes
Quote generator
Turn a short brief into a polished quotation in minutes.
Reminders
Cart & order reminders
Customers who almost bought get nudged automatically.
Scoring
Lead scoring
The system flags the leads most ready to buy, so your team focuses on the hot ones.
Dashboard
Sales dashboard
See pipeline and conversion in real time, no manual recaps.
Speed-to-lead
Instant lead response
New leads from ads or forms get a reply in seconds, while they're still hot.
Reactivation
Reactivate old leads
Your old contact list is re-engaged automatically to surface new orders.
Nurture
Automated nurture sequences
Prospects are guided from first touch to purchase via sequenced WhatsApp & email messages.
The components we assemble
The same building blocks, arranged to fit what you need.
WhatsApp integration
The system connects straight to WhatsApp, where your customers already are.
Knowledge base
Your business info becomes the source of accurate, consistent answers.
Dashboard
One screen to see status, numbers, and what needs attention.
Auto-reply engine
Reply-and-act flows that run on their own, around the clock.
Reusable skills
Components we build once, then reuse across your workflows.
Connected to the tools you use
- Tokopedia
- Shopee
- Google Sheets
- Xendit
How we work
We diagnose before we build.
We don't bolt on tools. We map your operations, find where the biggest savings are, then build the system.
See how we workQuestions we hear often
Don't see your question? Ask us directly, a person replies.
Chat on WhatsApp →What if the AI answers my customers wrong?
Before going live, you approve the tone and the answers. When the system isn't sure, it doesn't guess, it hands the chat to you. And you can take over any conversation at any time.
Is there a minimum contract? Can I stop?
The monthly maintenance can be stopped anytime. Systems already built keep running, you're never held hostage.
Who owns the system?
You do. It's built on your own accounts and tools. We maintain it for as long as you want us to.
Do I need to be technical?
No. We diagnose, build, and maintain it. You just need to know your operational problem.
How long until it's running?
After the diagnosis, the first system is usually ready in weeks, not months.
Can it use the tools I already have?
Yes. We build on top of the tools you already use, not force you to move.
What if I need changes later?
The monthly retainer covers monitoring, fixes, and continuous improvement.
Is my data safe?
We keep access to the minimum needed and follow your business's rules.
Leave the operations to Operandi.
Start with one diagnosis for this department.
Start with a free diagnosisWhatsApp · Operandi
Hi, I'd like the free diagnosis.
Hi! Tell us a little, what kind of business do you run?
No need for technical terms 🙂